IBM Support

JR62203: SMART RECORDER ON GOOGLE CHROME DOESN'T WORK PROPERLY

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APAR status

  • Closed as program error.

Error description

  • While running the bot actions that the Smart Recorder captured
    on Google Chrome when using IBM Robotic Process Automation (RPA)
    with Automation Anywhere, you notice that the Google Chrome
    window scrolls when any object cloning operation is selected.
    
    
    PRODUCTS AFFECTED
    IBM RPA with Automation Anywhere
    

Local fix

  • Install the Chrome plug-in for the enterprise client, which is
    available in 11.0.0.10-IF001. For more information, see "Install
    or uninstall plug-ins using MSI"
    (https://docs.automationanywhere.com/bundle/enterprise-v11.3/pag
    e/enterprise/topics/aae-client/bot-creator/customizing-an-automa
    tion-client/install-uninstall-plugin-using-msi.dita.html).
    

Problem summary

  • No additional information is available.
    

Problem conclusion

  • This issue is resolved in the Chrome plug-in for the enterprise
    client, which is available in 11.0.0.10-IF001.
    

Temporary fix

Comments

APAR Information

  • APAR number

    JR62203

  • Reported component name

    RPA WITH AA

  • Reported component ID

    5737E8100

  • Reported release

    B00

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-04-07

  • Closed date

    2021-01-27

  • Last modified date

    2021-01-27

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    RPA WITH AA

  • Fixed component ID

    5737E8100

Applicable component levels

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSMGNY","label":"IBM Robotic Process Automation with Automation Anywhere"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0"}]

Document Information

Modified date:
28 January 2021