IJ30279: IF A USER CREATES A GRAPHICAL SCHEDULE AND THEN THE USER IS DEACTIVATED, OTHER USERS UNABLE TO SEE GANTT VIEW OF SCHEDULE

APAR status

• Closed as program error.

Error description

• If a user creates a graphical schedule and then the user is
  deactivated, the rendering of the Gantt view by other users
  causes an error and/or a warning based on different
  versions/circumstances.
  
  Steps to replicate
  Log in as WILSON/wilson
  Go to Security-Users application
  Insert new record, SCHEDUSER, set a password and accept defaults
  Go to Security Group tab and reference the MAXADMIN security
  group for user SCHEDUSER
  Sign out
  
  Sign in as user SCHEDUSER
  GO to Profile Information and set Default Insert Site=BEDFORD
  Go to Work Order Tracking and insert new record
  Scroll down to Schedule Start Date and set a date and time in
  the future
  Move to Schedule Finish Date and set date as same as above set
  time 1 hour later
  Duration=1:00
  Go to Plans tab
  Insert a new Task=10
  Go to Labor sub-tab and insert a new row, Task=10, Craft=ELECT
  
  Go to Graphical Scheduler application
  Insert a new record SUNYSCHED
  Calendar=DAY, SHIFT=DAY EAGLENA
  Click on More Information sub-tab and ensure that checkbox
  Public? is
  CHECKED
  Create a work order query to retrieve the work order created
  above
  Go to the Scheduler View and the schedule is displayed
  Under Common Actions
  scroll down to Manage Commit Access menu option and add user
  WILSON
  Sign out
  
  Sign in as WILSON
  Go to Security-User application and recall user SCHEDUSER
  Change status of user to INACTIVE
  Sign out
  
  Sign in as WILSON
  Go to Graphical Scheduler and recall the same scheduler created
  by user
  SCHEDUSER
  Click on the Scheduler View tab
  
  RESULT
  Error is thrown and The data cannot display is also thrown
  
  BMXAA4214E - An unknown error has occurred. Please contact your
  system administrator for assistance. Gather the logs from the
  <HOME> directory and determine where and why the error occurred.
  com.ibm.tivoli.maximo.skd.util.SchedulerException: BMXAT0046E -
  The model information for project SUNYSCHED failed to load. For
  more information, check the Maximo log file (in your application
  server directory) or contact your system administrator.
  BMXAA7901E - You cannot log in at this time. Contact the system
  administrator.
  
  EXPECTED RESULT
  Another user should be able to view the schedule
  .
  System Information
  
  
  Tivoli's process automation engine 7.6.1.2
  IBM Maximo Asset Management Scheduler 7.6.8.0
  

Local fix

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Scheduler users                                              *
  ****************************************************************
  

Problem conclusion

• Fix has been made to fix....The fix for this APAR is contained
  in the following maintenance package:
  | release\fix pack\interim fix for Release 7.6.1.3 of Base
  Services(Scheduler 768x)
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO SCHEDULE

• Fixed component ID

  5724R46SE

Applicable component levels