IBM Support

"Error - Unable to get property 'length' of undefined or null reference" is returned when accessing a newly created plan

Troubleshooting


Problem

When the "Modify Plan" permission is given to a user role and the "Modify Attached Pages" permission is disabled, a user with that role can still create a plan. However, the created plan only partially created and is corrupted.

Symptom

When accessing the corrupted plan, "Error - Unable to get property 'length' of undefined or null reference" is returned

Document Location

Worldwide

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCP65","label":"Rational Team Concert"},"ARM Category":[{"code":"a8m50000000CjcrAAC","label":"Team Concert-\u003EPlanning"}],"ARM Case Number":"TS004672480","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"6.0.0"},{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSUC3U","label":"IBM Engineering Workflow Management"},"ARM Category":[{"code":"a8m50000000CjcrAAC","label":"Team Concert-\u003EPlanning"}],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0.0;7.0.1;7.0.2"}]

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Document Information

Modified date:
23 June 2026

UID

ibm16408712