Troubleshooting
Problem
Accessing the Maximo login page via the base maximo context when application security is enabled, displays the error message [system:invalidsecurityconfig].
Symptom
URL example: https://maximoservername.ibm.com/maximo
Error message:

Pressing Return on the error. The page loads normally.
Error message:

Pressing Return on the error. The page loads normally.
The log will show this error:
SECJ0053E: Authorization failed for /UNAUTHENTICATED while invoking (Bean)MAXIMO#mboejb.jar#accesstokenprovider getAccessToken::3 is not granted any of the required roles: maximouser
SECJ0053E: Authorization failed for /UNAUTHENTICATED while invoking (Bean)MAXIMO#mboejb.jar#accesstokenprovider getAccessToken::3 is not granted any of the required roles: maximouser
Document Location
Worldwide
[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"ARM Category":[{"code":"a8m50000000CbSUAA0","label":"Install-\u003EMaximo Login"}],"ARM Case Number":"TS004820032","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.6.1"},{"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSWT9A","label":"IBM Control Desk"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
18 September 2025
UID
ibm16408264