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IT35600: VMS DO NOT FAIL BACKUP IF INVENTORY AT START OF JOB IS UNABLE TOCOMPLETE

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • In some failure modes, a VM can fail during the inventory job.
    Failure is visible in the inventory job log and the Virgo log
    for that VM.
    Nevertheless, the backup job continues, and this
    results in an orphan full backup for that VM, consuming more
    space than is necessary on the vSnap.
    This affects all versions of IBM Spectrum Protect Plus from
    10.1.0 to 10.1.7.
    

Local fix

  • Orphan backups can be manually cleaned up on the vSnap.
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * IBM Spectrum Protect Plus levels 10.1.0 and later.           *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * See Error Description                                        *
    ****************************************************************
    * RECOMMENDATION:                                              *
    * Apply the fixing level when available. This problem is       *
    * currently projected to be fixed in Spectrum Protect Plus     *
    * level 10.1.7 ifix2 and 10.1.8. Note that this is subject to  *
    * change at the discretion of IBM.                             *
    ****************************************************************
    

Problem conclusion

  • Error handling for the error message:
    "UNABLE_GET_CATALOGED_VIRTUAL_MACHINE" in a backup job was
    corrected to ensure that the VM fails immediately if it can't be
    resolved or inventoried.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IT35600

  • Reported component name

    SP PLUS

  • Reported component ID

    5737SPLUS

  • Reported release

    A17

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2021-01-20

  • Closed date

    2021-02-09

  • Last modified date

    2021-02-09

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    SP PLUS

  • Fixed component ID

    5737SPLUS

Applicable component levels

[{"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SSNQFQ","label":"IBM Spectrum Protect Plus"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A17","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
31 January 2024