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Users with Consumer role can't access Dashboard even with full permissions in IBM Cognos Analytics

Troubleshooting


Problem

Users which belong to Consumer roles can't access dashboards at all.
Upon giving full permissions on the given dashboards, users were able to open them but couldn't see the content in them. It comes out blank and sometimes throw some errors depending upon what permissions the user has

Symptom

  • Users were having "run" permissions on Dashboards and were able to open dashboards but no content was getting displayed.
  • Users were having 'Read" permissions on Packages that were in use

Document Location

Worldwide

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Document Information

Modified date:
14 January 2026

UID

ibm16391588

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