Troubleshooting
Problem
After an IBM System i products system finishes an IPL, the Control Panel looks "normal" (0 1 A/B N); however, it is not possible to get a sign-on screen at any terminal (console, Telnet, or twinax). TCP/IP is responding (a PING and FTP to the system).
Resolving The Problem
The IBM System i products system was not accessible. Therefore, the system was powered off. A manual IPL was started. The Controlling Subsystem was changed to QBASE (if we got a session after selecting IPL the system from IPL or Install the system menu). The IPL continued until it finished. However, it was still not possible to get a sign-on screen. TCP/IP was still working.
This failure occurs because the sign-on session associated with QBASE, QCTL, and QINTER is damaged (by default, QDSIGNON). In this situation, it is typically suggested that the IBM OS/400 or IBM i5/OS Base Option be installed again. However, there is another way to recover that is less time-consuming.
Do the following:
Step 1: From a Microsoft Windows DOS command line, start an FTP session to the system and run the following FTP commands:
FTP <System i TCP/IP Address)
user ID (QSECOFR or any user with *ALLOBJ authority)
password
quo rcmd ENDSBS SBS(QINTER) OPTION(*IMMED)
Note: If the system has a system value of QPWDLVL = 0/1, run one of the following commands:
If the system has a system value of QPWDLVL = 2/3, run the following command:
quo rcmd CRTDSPF FILE(QGPL/IBMFIX) SRCFILE(QSYS/QAWTSSRC) SRCMBR(QDSIGNON2) REPLACE(*YES)
Replace QGPL as destination library for anything else.
For all situations, run the remaining commands:
quo rcmd CHGSBSD SBSD(QINTER) SGNDSPF(QGPL/IBMFIX)
quo rcmd STRSBS SBSD(QINTER)
quit
Step 2: Start a Telnet session to the System i server, and make the necessary fixes (for example, change QCTL associated SGNDSPF file).
The system is now ready for a normal IPL.
This failure occurs because the sign-on session associated with QBASE, QCTL, and QINTER is damaged (by default, QDSIGNON). In this situation, it is typically suggested that the IBM OS/400 or IBM i5/OS Base Option be installed again. However, there is another way to recover that is less time-consuming.
Do the following:
Step 1: From a Microsoft Windows DOS command line, start an FTP session to the system and run the following FTP commands:
FTP <System i TCP/IP Address)
user ID (QSECOFR or any user with *ALLOBJ authority)
password
quo rcmd ENDSBS SBS(QINTER) OPTION(*IMMED)
Note: If the system has a system value of QPWDLVL = 0/1, run one of the following commands:
| o | quo rcmd CRTDSPF FILE(QGPL/IBMFIX) SRCFILE(QGPL/QDDSSRC) SRCMBR(QDSIGNON) REPLACE(*YES) |
| o | quo rcmd CRTDSPF FILE(QGPL/IBMFIX) SRCFILE(QSYS/QAWTSSRC) SRCMBR(QDSIGNON) REPLACE(*YES) |
quo rcmd CRTDSPF FILE(QGPL/IBMFIX) SRCFILE(QSYS/QAWTSSRC) SRCMBR(QDSIGNON2) REPLACE(*YES)
Replace QGPL as destination library for anything else.
For all situations, run the remaining commands:
quo rcmd CHGSBSD SBSD(QINTER) SGNDSPF(QGPL/IBMFIX)
quo rcmd STRSBS SBSD(QINTER)
quit
Step 2: Start a Telnet session to the System i server, and make the necessary fixes (for example, change QCTL associated SGNDSPF file).
The system is now ready for a normal IPL.
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Historical Number
369700206
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Document Information
Modified date:
29 October 2020
UID
nas8N1015672