Troubleshooting
Problem
In Planning Analytics for Excel, no users can create a quick report. The following error is returned:
"Microsoft is waiting for another application to complete an OLE action"
"Microsoft is waiting for another application to complete an OLE action"
Symptom
After the first error is closed, another error appears:
System.Runtime.InteropServices.COMException (0x80004005): Unspecified error (Exception from HRESULT: 0x80004005 (E_FAIL)) at System.Threading.Monitor.ObjWait(Boolean exitContext, Int32 millisecondsTimeout, Object obj) at System.Threading.ManualResetEventSlim.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at System.Threading.Tasks.Task.WaitAllBlockingCore(List`1 tasks, Int32 millisecondsTimeout, CancellationToken cancellationToken) at System.Threading.Tasks.Task.WaitAll(Task[] tasks, Int32 millisecondsTimeout, CancellationToken cancellationToken) at Cognos.Office.Reporting.DataSource.Query.CDLAxisBase..ctor(AxisType axisType, IMetadata axis) at Cognos.Office.Reporting.DataSource.Query.CDLAnalysis..ctor(IMetadata view) at Cognos.Office.Tm1.Mdx.MdxCompiler.CreateAnalysis(IMetadata view) at Cognos.Office.Reporting.Mapping.MetadataContextMenu.DropAnalysis(SheetCoordinate sc) at Cognos.Office.Reporting.Exploration.Toolbar.View.ToolbarEventHandler.Event(Object sender, EventArgs e)
System.Runtime.InteropServices.COMException (0x80004005): Unspecified error (Exception from HRESULT: 0x80004005 (E_FAIL)) at System.Threading.Monitor.ObjWait(Boolean exitContext, Int32 millisecondsTimeout, Object obj) at System.Threading.ManualResetEventSlim.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken) at System.Threading.Tasks.Task.WaitAllBlockingCore(List`1 tasks, Int32 millisecondsTimeout, CancellationToken cancellationToken) at System.Threading.Tasks.Task.WaitAll(Task[] tasks, Int32 millisecondsTimeout, CancellationToken cancellationToken) at Cognos.Office.Reporting.DataSource.Query.CDLAxisBase..ctor(AxisType axisType, IMetadata axis) at Cognos.Office.Reporting.DataSource.Query.CDLAnalysis..ctor(IMetadata view) at Cognos.Office.Tm1.Mdx.MdxCompiler.CreateAnalysis(IMetadata view) at Cognos.Office.Reporting.Mapping.MetadataContextMenu.DropAnalysis(SheetCoordinate sc) at Cognos.Office.Reporting.Exploration.Toolbar.View.ToolbarEventHandler.Event(Object sender, EventArgs e)
Document Location
Worldwide
[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"ARM Category":[{"code":"a8m50000000KzIaAAK","label":"Installation and Configuration"}],"ARM Case Number":"TS004681765","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Version(s)"},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
ibm16383080