IBM Support

SPSS echoid error "The program can't start because VCRUNTIME140.dll is missing from your computer"

Troubleshooting


Problem

Sentinel License Manager has been installed. When the lock-code of the license server is tried to find by using the command echoid, the following error shows up: "The program can't start because VCRUNTIME140.dll is missing from your computer" as shown on the screen capture below:
image 7457

Resolving The Problem

This error in most cases is caused by missing Microsoft Visual C++ Redistributables. You can check under Control Panel > Programs and Features if you have the newest redistributables, if they are missing usually installing them solves the problem. To download the latest version, you can use this page:
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
After installing, the command echoid works.

[{"Line of Business":{"code":"LOB10","label":"Data and AI"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSLVMB","label":"IBM SPSS Statistics"},"ARM Category":[{"code":"a8m0z000000GmtjAAC","label":"Statistics"}],"ARM Case Number":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Version(s)"}]

Historical Number

80431

Document Information

Modified date:
09 December 2020

UID

ibm16380304