IBM Support

Updated Firmware Version for Panasonic WORKiO DP-C262 and DP-C322 Color Printer Models

Troubleshooting


Problem

This document provides information on an updated firmware version that might be needed on the Panasonic WORKiO DP-C262 and DP-C322 color printer models when printing from the IBM System i products system.

Resolving The Problem

An updated firmware version might be needed on the Panasonic WORKiO DP-C262 and DP-C322 color printer models when printing from the IBM System i products system, particularly when using a Remote Output Queue (RMTOUTQ), a *LAN 3812 SNMP or IPP device description or a PC5250 printer session. The following functions might be affected with older firmware versions:

o

Output BIN selection
oMultiple copy support for RMTOUTQs
oSending multiple spooled files through a RMTOUTQ (sometimes the spooled files will stay in OUTQ status after the spooled file has completed printing).
Panasonic Communications Co., Ltd. recommends determining the DP-C322/C262 firmware version and maintaining it at the latest version. If the firmware version is older than the following list, contact the local dealer for the latest firmware update.

Printer ModelFirmware Destination CodeApplicable version
SC (DP-C322/C262)PUV10164 or later
PB (For PB/PE/PA models)V10167 or later
PMV10167 or later
EC (DP-C322/C262)PUV10037 or later
PB (For PB/PE/PA models)V10038 or later
PMV10038 or later
SCN (DP-C322/C262)All DestinationsV10003 or later
FCB (DP-C322/C262)All DestinationsV10100 or later

Reference: DP-C322/C262 Series Destination Code List

CountryMachine CodeFirmware Destination CodeCountryMachine CodeFirmware Destination Code
AustraliaPAPBItalyPMPM
CanadaPUPUNew ZealandPAPB
FrancePE/PFPBPortugalPEPB
GermanyPMPMSouth AfricaPEPB
GreecePEPBSpainPEPB
HollandPEPBUKPBPB
Hong KongPBPBUSAPUPU

To find out the DP-C322/C262 firmware version, open a Web browser session to the unit's TCP/IP address and click on Device in the left pane. This page lists the firmware versions. For details for this operation, refer to the DP-C322/C262 Operator Instruction Manual.

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Historical Number

392683314

Document Information

Modified date:
18 December 2019

UID

nas8N1015301