Troubleshooting
Problem
After configuring a Third Party Certificate Authority, Cognos Analytics does not start and the following error message is written to the cbs_start_WebSphereLiberty.log and cbs_run_WebSphereLiberty.log files
CAM-CRP-0321 The GSKit function 'gsk_secure_soc_init' failed with the error code ' GSK_ERROR_BAD_CERT'.
Symptom
Product does not start
Error message is written to the cbs_start_WebSphereLiberty.log file
Document Location
Worldwide
[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"ARM Category":[{"code":"a8m0z0000001jkWAAQ","label":"Security"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSLKT6","label":"IBM Maximo Asset Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
14 January 2026
UID
ibm16378354