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QRadar: Patch update failed with error "Patch pretest 'Validate deployment hostnames' failed. (validate_hostname.sh)"

Troubleshooting


Problem

During a QRadar® upgrade, the patch fails on the pre-test stage with the error:
[INFO](testmode) Running pretest 7/11: Validate deployment hostnames
ERROR: The hostnames in the deployment failed validation.
Patch pretest 'Validate deployment hostnames' failed. (validate_hostname.sh)

Document Location

Worldwide

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtdAAA","label":"Upgrade"}],"ARM Case Number":"TS004565666","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Version(s)"}]

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Document Information

Modified date:
22 September 2021

UID

ibm16378240