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Restoring Archive file via SCP fails to import file to the IBM Security Guardium appliance with message "Cannot find zip file" despite file exists

Troubleshooting


Problem

Restoring Archive file via SCP from an archive server into the IBM Security Guardium appliance, fails to import file with error message "Cannot find zip file" despite the file exists on the archive server.

Symptom

- You're using SCP transfer method to transfer the archive file form the archive server to the Guardium appliance

- Archive restore fails

- You can see the message "Cannot find zip file"  in one or more logs. For example, in the Aggregation/Archive report, or in the Application Debug Log

- The archive file exists in the archive server with permissions of 600

Document Location

Worldwide

[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"ARM Category":[{"code":"a8m0z0000001es6AAA","label":"BACKUP RESTORE"}],"ARM Case Number":"TS004273161","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]

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Document Information

Modified date:
09 December 2020

UID

ibm16376418