IJ29093: REORDER HALTS - PERSON INACTIVE

APAR status

• Closed as program error.

Error description

• It is not possible to reorder direct issue when the requesting
  person is inactive in the Maximo..
  
  STEPS TO REPRODUCE:
  
  1.
  Go to Users application and create a new user or duplicate
  Maxadmin user - new user: MAXIMO
  
  2. Login as MAXIMO and go to
  Work Order Tracking application.
  Create a new Wo. 1201
  Click on
  Plans Tab.
  Click on Materials Subtab.
  Insert a New Row and
  populate the data (Item:560-00, Quantity:1, Direct Issue:
  marked).
  Approve
  
  3. Login as MAXADMIN / WILSON
  
  6. Go to
  People application and bring up record for the MAXIMO.
  Change
  the Status to INACTIVE.
  
  7. Go to Inventory applicantio and
  bring up item 560-00 (Central storeroom)
  More Actions > Reorder
  > Reorder Direct Issue Itms/Svcs
  Run REORDER
  
  8. Go back to the
  Work Order Tracking and bring up wo 1201
  Under Plans Tab >
  Material no PR was created against this work order.
  
  If your
  email is configured to receive notifications from the reorder,
  you will receive the following notification:
  Or you can see it
  in the SystemErr log file
  
  Reorder finished 10/27/20 3:04 PM.
  Number of items reordered
  0. PRs generated from to . POs
  generated from to .
  BMXAA3496E - Trouble processing item
  itemnum=560-00 itemsetid=ITEMSET1
  wonum=1201. Cause:BMXAA3097E
  - The person does not exist or is not active.
  
  EXPECTED
  RESULTS: Maximo shouldn?t allow the Status of a Person to be
  changed to INACTIVE if there is a reference of the Person on an
  active transaction
  
  RESULTS: There is no verification by the
  system, whether the person to be inactivated has any pending
  transactions.
  
  REPORTED IN VERSION:
  
  Version of Maximo: TPAE
  7.6.0.8
  Application within Maximo: Inventory
  

Local fix

• na
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of reorder                                             *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * It is not possible to reorder direct issue when the          *
  * requesting person is inactive in the Maximo..                *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• The fix for this APAR is contained in the following maintenance
  package:
  	  Release 7.6.1.3 of Base Services
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels