Troubleshooting
Problem
Each time Excel is restarted, Planning Analytics For Excel is deactivated.
It is always necessary to go to File / Options / Add-ins, go to manage the "COM add-ins" and check the "IBM Framework for Office" option again.
Even a simple uninstallation of Planning Analytics For Excel followed by a reinstallation does not solve the problem.
(This document can also be applied when encountering other abnormal behaviours, not related to data, that occurs only for some particular users or client machines)
Document Location
Worldwide
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Document Information
Modified date:
09 May 2025
UID
ibm16372984