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Why is the Resource Browser empty after I logged in with an LDAP user?

Question & Answer


Question

I logged in to Netcool Configuration Manager's Java client with an LDAP user.
However, I found that the Resource Browser is empty and cannot be expanded.
image 7198
How do I fix that?

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS7UH9","label":"Tivoli Netcool Configuration Manager"},"ARM Category":[{"code":"a8m50000000L23YAAS","label":"ITNCM-\u003EITNCM Integration-\u003EActive Directory or LDAP"}],"ARM Case Number":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"}],"Version":"6.4.2"}]

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Document Information

Modified date:
09 May 2025

UID

ibm16371800