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Type initialize exception is thrown and IBM Planning Analytics is missing from Excel ribbon

Troubleshooting


Problem

When I start Excel, following error occurs and IBM Planning Analytics is missing from Excel ribbon.
The type initializer for 'Cognos.Office.Framework.Service' threw an exception.

Document Location

Worldwide

[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSD29G","label":"IBM Planning Analytics"},"ARM Category":[{"code":"a8m0z000000blsYAAQ","label":"Troubleshooting"}],"ARM Case Number":"TS004447095","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"},{"Product":{"code":"SSKVSF","label":"Planning Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSCTEW","label":"IBM Planning Analytics Local"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
20 November 2020

UID

ibm16371148