IBM Support

How to Open a Support Ticket

How To


Summary

Instructions for how to open a Support Ticket for the Micromedex offerings.

Steps

How to open a support ticket for Micromedex?

To open a support ticket, please go to https://www.ibm.com/support/home/pages/support-guide/ and select your product from the drop down list as seen below.

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After selecting your product, please click on the hyperlinked URL next to “IBM Watson Health (product name) Create a Case Support as seen below.

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Please fill out all fields on the form and click the “Submit” button at the bottom.

image-20201117112054-3

Document Location

Worldwide

[{"Line of Business":{"code":"LOB29","label":"Watson Health Unit"},"Business Unit":{"code":"BU014","label":"Watson Health"},"Product":{"code":"SSR44F","label":"IBM Micromedex for Healthcare Centers"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]

Product Synonym

MDX, Micromedex

Document Information

Modified date:
19 November 2020

UID

ibm16369273