IJ29299: ISSUE WITH LABOR TRANSACTIONS THROUGH WORK EXECUTION START/STOP TIMER

APAR status

• Closed as program error.

Error description

• Problem Description
  When using the Start/Stop Timer in Work
  Execution, an error occurs after entering in multiple time
  cards then trying to review/report work.
  
  System message - You
  must complete all edits before selecting this option.
  
  STEPS TO
  REPRODUCE: clear recreate steps that make sense to someone not
  involved in PMR/Case.
  Set UP
  .GO TO >> SYSTEM CONFIGURATION >>
  PLATFORM CONFIGURATION >> APPLICATION DESIGNER
  .Brin up
  WOTRACK
  .SELECT ACTION >> ADD/MODIFY TOOLBAR MENU
  .Create a new
  row
  .Element Type: OPTION
  .Key Value: STARTTIMER
  .Position:
  40
  .Subposition: 0
  .Image: nav_icon_timer_on.gif
  .Visible?:
  yes
  .Tabs: MAIN
  .Create a new row
  .Element Type: OPTION
  .Key
  Value: STOPTIMER
  .Position: 41
  .Subposition: 0
  .Image:
  nav_icon_timer_off.gif
  .Visible?: yes
  .Tabs: MAIN
  .Click
  OK
  
  .GO TO >> ADMINISTRATION >> RESOURCES >> LABOR
  .Create a
  new labor record
  .Labor: MAXADMIN
  .PERSON: MAXADMIN
  .Click on
  Crafts tab
  .In Crafts section click New Row
  .Craft: ELECT
  (FIRST CLASS skill level with no contract)
  .Save
  
  Replicating
  the issue
  
  .GO TO >> WORK ORDERS >> WORK ORDER TRACKING
  .Create
  a new work order
  .Supervisor: MAXADMIN
  .COMMON ACTIONS >> TAKE
  OWNERSHIP
  .COMMON ACTIONS >> APPROVE WORK ORDER
  .Click OK
  
  .GO
  TO >> WORK ORDER >> WORK EXECUTION
  .In the work order created,
  Click on Start >> Actual Work Time >> Start. The message should
  show that the WO started.
  .Wait one minute.
  .Click on Stop >>
  No, Stop only >> Check the date/time are unique >> Done.
  .Wait
  one minute.
  .On the same WO. Click on Start >> Actual Work
  Time >> Start. The message should show that the WO
  started.
  .Wait one minute.
  .Click on Stop >> No, Stop only >>
  Check the date/time are unique -> Done.
  .Back in Maximo
  Classic, click on the WO and confirm that the two Labor
  transactions appear.
  .Back in Work Execution WC, click on the
  WO card.
  .In the top right, click on Report Work.
  .This will
  bring up the two time cards, both of which are green and both
  showing as if something has been updated.
  .Try to save these
  records and you will get the error
  .Try to go back and you will
  get the error
  .Try to click on Complete Work and you will get
  the error
  
  RESULTS: System message - You must complete all
  edits before selecting this option.
  
  EXPECTED RESULTS: User
  expects to complete the work order.
  
  REPORTED IN VERSION:
  
  Tivoli's process automation engine 7.6.1.1
  IBM Maximo Asset
  Management Work Centers 7.6.0.4
  

Local fix

• N/A
  

Problem summary

• ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * ISSUE WITH LABOR TRANSACTIONS THROUGH WORK EXECUTION         *
  * START/STOP TIMER                                             *
  ****************************************************************
  

Problem conclusion

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  MAXIMO ASST MGM

• Fixed component ID

  5724R46AM

Applicable component levels