Troubleshooting
Problem
Some users get this error message when trying to connect to a CAM-secured TM1 Server (IntegratedSecurityMode=5) through either Perspectives or Architect:
"Error with CAM passport"
The C8ITK.log in C:\Program Files\ibm\cognos\tm1_64\Logs contains this kind of error:
20201107 18:31:12.125 (v10.3.1.5)[1838:1088][ITKMMF.cpp L506] CryptProtectData failed
Users who do not have a roaming profile do not get that problem.
[ Read this Microsoft© document to know more about roaming profiles: https://docs.microsoft.com/en-us/windows-server/storage/folder-redirection/deploy-roaming-user-profiles ]
Document Location
Worldwide
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Document Information
Modified date:
09 May 2025
UID
ibm16367207