IT34841: FE LICENSING BY OPERATIONS CENTER WILL SHOW MISLEADING VALUES FOR DATA PROTECTION FOR MICROSOFT EXCHANGE NODES < 7.1.3 VERSION

APAR status

• Closed as Permanent restriction.

Error description

• The front-end capacity estimate value reported by the Operations
  Center has misleading values for Data Protection for Microsoft
  Exchange versions lower than 7.1.3 when installed together with
  Backup-Archive Client version 7.1.3 and lhigher versions.
  
  
  
  IBM Spectrum Protect versions affected:
  IBM Spectrum Protect Backup-Archive Client version 7.1.3 and
  higher, and version 8.1.x.
  
  
  
  Initial Impact:
  Low
  
  
  
  Additional Keywords:
  TSM "Spectrum Protect" TS003770190 " front-end capacity" FE
  licensing OC "operations center" DP Exchange
  

Local fix

• When calculating the front-end capacity, apply the following
  calculation in order to get proper values:
  
  1. Note the front-end capacity estimate value reported by the
  Operations Center. Call this value F.
  
  2. Compute the invalid  protected size for Data Protection for
  Microsoft Exchange that is stored on the server by using the
  following select:
  - using the IBM Spectrum Protect administrative client
  command-line (dsmadmc), run
  select sum(fe_capacity) from tsmgui_allcli_grid where name in
  ('<tdpexchange1>', '<tdpxchange2>')"
  
  where tdpexchange1,tdpxchange2 are the name of the Data
  Protection for Exchange Server nodes or DAG nodes if it is DAG
  environment.
  
  Call this value I.
  
  3. Obtain the valid protected size from the Microsoft Exchange
  databases by running the PowerShell dsmfecc-06.ps1. script for
  Microsoft Exchange. Call this value V (Refer to the "IBM
  Spectrum Protect Suite Front End: Licensing Guide" for more
  information about front-end licensing and the dsmfecc-06.ps1
  script )
  
  4. Compute F - I + V. That is, start with the total size F from
  the Operations Center (OC). Subtract the invalid Data Protection
  for Microsoft Exchange value I. Then add the valid Data
  Protection for Exchange value V.
  
  Note: If you have any IBM Spectrum Protect Data Protection for
  Exchange at 7.1.3 or later, then step 2 should be done only for
  the versions below 7.1.3.
  An alternative is to subtract all Data Protection for Exchange
  protect size reported on the server and use the dsmfecc script (
  dsmfecc-06.ps1) on all the Exchange databases, regardless of
  what version of Data Protection for Exchange is used.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Users of IBM Spectrum Protect   Data Protection for Mail     *
  * lower 7.1.3 version on Windows x64 platform.                 *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * See ERROR DESCRIPTION.                                       *
  ****************************************************************
  * RECOMMENDATION:                                              *
  ****************************************************************
  

Problem conclusion

• Upgrade Data protection for Mail at the same version level as BA
  client version installed.
  No fix is neeeded  for this APAR.
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

Applicable component levels