Troubleshooting
Problem
This scenario is based on the usage of the Windows S-TAP monitoring DB2 Database.
The concern arises after Guardium® Administrator receives Windows S-TAP inactive alert frequently and needs to go and manually restart the Windows S-TAP to resume the DAM activities.
Symptom
- Windows S-TAP stops suddenly and post restart works fine until the next stoppage
- Post executing the Windows S-TAP diagnostics, it was evident from the diag_out.txt file that the Windows S-TAP was not keeping up with the DB2 database traffic

Log Name: Application
Source: DB2 Tap
Date: 2020-10-27T07:36:24.000
Event ID: 12
Task: Transmitter
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: <SERVER_HOST_NAME>
Description:
One or more log events have been dropped. STAP is not reading from the server fast enough.
Source: DB2 Tap
Date: 2020-10-27T07:36:24.000
Event ID: 12
Task: Transmitter
Level: Warning
Opcode: N/A
Keyword: Classic
User: N/A
User Name: N/A
Computer: <SERVER_HOST_NAME>
Description:
One or more log events have been dropped. STAP is not reading from the server fast enough.
Document Location
Worldwide
[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"ARM Category":[{"code":"a8m0z000000Gp0IAAS","label":"STAP"}],"ARM Case Number":"TS004382744","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Version(s)"}]
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Document Information
Modified date:
11 November 2020
UID
ibm16365117