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IJ29128: UPDATE WORK ORDER ASSET FAILS ON LINKED ASSETS

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APAR status

  • Closed as program error.

Error description

  • Problem:
    
    In Maximo Anywhere Work Execution with Spatial when
    you open a map from a work order, identify a linked asset and
    click "Update Work Order Asset" you are brought back to the
    feature attributes screen and the Work Order is not updated
    with the linked asset.
    
    Steps to reproduce.
    
    1. Link a
    feature from an asset layer on your gis service to an asset in
    Maximo
    2. Log in to Maximo Anywhere and download the work
    list
    3. Click on an Work Order and open the map
    4. Find the
    linked asset and identify it
    5. From the feature attributes
    screen select "Update Work Order Asset"
    
    Results:
    
    Nothing
    happens and you are brought back to the feature attributes
    screen.
    
    Expected Results:
    
    The asset is populated in to the
    asset field on the work order.
    
    Environment:
    
    Spatial
    7.6.1.0
    Anywhere 7.6.4
    

Local fix

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * Users of Maximo Anywhere                                     *
    ****************************************************************
    

Problem conclusion

  • Fixed in next release of Maximo Spatial
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ29128

  • Reported component name

    MAXIMO SPATIAL

  • Reported component ID

    5724T3900

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-11-05

  • Closed date

    2022-03-31

  • Last modified date

    2022-03-31

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO SPATIAL

  • Fixed component ID

    5724T3900

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSG2D3","label":"Maximo Spatial Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760"}]

Document Information

Modified date:
01 April 2022