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Question & Answer


Question

What is the best practice to correct the error ?
CWOAU0073E: An error was encountered while authenticating a user. Please try authenticating again, or contact the site administrator if the problem persists

Answer

Please launch the
 OIDC registration with IBM Cloud Pak for Multicloud Management is required to be able to login to the Performance Monitoring UI. As an IBM Cloud Pak user with the Cluster Administrator role, run the following kubectl command:

kubectl exec -n kube-system -t `kubectl get pods -l release=ibmcloudappmgmt -n kube-system | grep "ibmcloudappmgmt-ibm-cem-cem-users" | grep "Running" | head -n 1 | awk '{print $1}'` bash -- "/etc/oidc/oidc_reg.sh" "`echo $(kubectl get secret platform-oidc-credentials -o yaml -n kube-system | grep OAUTH2_CLIENT_REGISTRATION_SECRET: | awk '{print $2}')`"

Policy registration with IBM Cloud Pak for Multicloud Management is required to allow the Performance Monitoring services to be able to access other services. As an IBM Cloud Pak user with the Cluster Administrator role, run the following kubectl command:

kubectl exec -n kube-system -t `kubectl get pods -l release=ibmcloudappmgmt -n kube-system | grep "ibmcloudappmgmt-ibm-cem-cem-users" | grep "Running" | head -n 1 | awk '{print $1}'` bash -- "/etc/oidc/registerServicePolicy.sh" "`echo $(kubectl get secret ibmcloudappmgmt-cem-service-secret -o yaml -n kube-system | grep cem-service-id: | awk '{print $2}')`" "`cloudctl tokens --access`"

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Document Information

Modified date:
12 August 2021

UID

ibm16356483