IBM Support

Customer Support Plan for IBM LinuxOne, IBM Z, Storage, and Power Systems - US and Canada

Preventive Service Planning


Abstract

This document communicates IBM technical support available to you, the procedures for obtaining support, and information on contacting IBM.You will find information on IBM Web support, hardware and software reporting procedures, escalation processes (including a chart defining severity levels), team members’ roles and responsibilities, as well as information available online and by phone.

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Document Information

Modified date:
13 October 2023

UID

PRS5403