APAR status
Closed as program error.
Error description
Problem The PlusDBaseCronTask is generating work orders for assets with synonym status of Not Ready Steps to Reproduce Make sure PlusDBaseCronTask is active and schedule is setup . Make sure the Property name: mxe.plusd.ignoreNotReadyAssets system property Value is set to 1 Go to the Domains application Filter for the LOCASSETSTATUS Domain Click New Row Populate Internal Value field= NOT READY Populate Value field= XXXXX Go TO Organizations (T&D) application Filter for your Organization More Actions> T&D Options > Define Meter Sampling Template Create a sampling template with sample size of 2 Click OK More Actions> T&D Options > Define Meter Sampling Group and associate the sampling template created above Click OK Go the Meter Assets (T&D) application Create 2 rotating assets Change status of 1 asset to OPERATING Change the status of the 2 asset to synonym Not Ready status of XXXXX More Actions> > Define Meter Sampling >Select your Sampling group and Click on Recalculate Population > Click OK More Actions> Generate Meter Sampling Work order>Select your Sampling Group Populate the work order status field Populate the Priority field Click on Generate WORK ORDER You will receive system message " BMXAP0535I - X sampling work orders will be created for sample group XXXXX " Wait for the crontask to generate work orders Go to the Work Order Tracking (T&D) Filter by sampling group clear the site field Results 2 work orders were created even the 1 with synonym status XXXX (Not Ready) Expected Results There should have only been 1 work order created for the Asset that is OPERATING status Reported Version IBM Maximo for Utilities 7.6.0.2
Local fix
no work around
Problem summary
**************************************************************** * USERS AFFECTED: * * All IBM Maximo for Utilities users. * **************************************************************** * PROBLEM DESCRIPTION: * * Plusdbasecrontask is generating work orders for assets with * * synonym status of not ready. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
A fix was created to correctly validate synonym values.
Temporary fix
Comments
APAR Information
APAR number
IJ28644
Reported component name
MAXIMO UTILITIE
Reported component ID
5724R5600
Reported release
760
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-10-19
Closed date
2020-10-20
Last modified date
2020-10-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO UTILITIE
Fixed component ID
5724R5600
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLLAM","label":"Maximo for Utilities"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760"}]
Document Information
Modified date:
21 October 2020