IBM Support

IJ28644: PLUSDBASECRONTASK IS GENERATING WORK ORDERS FOR ASSETS WITH SYNONYM STATUS OF NOT READY

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APAR status

  • Closed as program error.

Error description

  • Problem
    
    The PlusDBaseCronTask is generating work orders for assets with
    synonym status of Not Ready
    
    
    Steps to Reproduce
    
    Make sure PlusDBaseCronTask is active and schedule is setup .
    
    Make sure the  Property name: mxe.plusd.ignoreNotReadyAssets
    system property Value is set to 1
    
    Go to the Domains application
    Filter for the LOCASSETSTATUS Domain
    Click New Row
    Populate Internal Value field= NOT READY
    Populate Value field= XXXXX
    
    
    Go TO Organizations (T&D) application
    Filter for your Organization
    More Actions> T&D Options > Define Meter Sampling Template
    Create a sampling template with sample size of 2
    Click OK
    More Actions> T&D Options > Define Meter Sampling Group and
    associate the sampling template created above
    Click OK
    
    Go the Meter Assets (T&D) application
    Create 2 rotating assets
    Change status of 1 asset to OPERATING
    Change the status of the 2 asset to synonym Not Ready status of
    XXXXX
    More Actions> > Define Meter Sampling >Select your Sampling
    group and Click on Recalculate Population > Click OK
    More Actions> Generate Meter Sampling Work order>Select your
    Sampling Group
    Populate the work order status field
    Populate the Priority field
    Click on Generate WORK ORDER
    You will receive system message "
    BMXAP0535I - X sampling work orders will be created for sample
    group XXXXX "
    Wait for the crontask to generate work orders
    
    Go to the Work Order Tracking (T&D)
    Filter by sampling group clear the site field
    
    
    Results
    
    2 work orders were created even the 1 with synonym status XXXX
    (Not Ready)
    
    
    Expected Results
    
    There should have only been 1 work order created for the Asset
    that is OPERATING status
    
    
    Reported Version
    
    IBM Maximo for Utilities 7.6.0.2
    

Local fix

  • no work around
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * All IBM Maximo for Utilities users.                          *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * Plusdbasecrontask is generating work orders for assets with  *
    * synonym status of not ready.                                 *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • A fix was created to correctly validate synonym values.
    

Temporary fix

Comments

APAR Information

  • APAR number

    IJ28644

  • Reported component name

    MAXIMO UTILITIE

  • Reported component ID

    5724R5600

  • Reported release

    760

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2020-10-19

  • Closed date

    2020-10-20

  • Last modified date

    2020-10-20

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    MAXIMO UTILITIE

  • Fixed component ID

    5724R5600

Applicable component levels

[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLLAM","label":"Maximo for Utilities"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"760"}]

Document Information

Modified date:
21 October 2020