Troubleshooting
Problem
You are unable to import a Case solution into a design or staging object store. The error "The requester has insufficient access rights to perform the requested operation." is returned.
Symptom
If you are importing from Case configuration tool, the logs contain an error similar to the following:
FINER Wed Sep 09 13:09:04 IST 2020 THROW
com.ibm.ecm.configmgr.engine.ConfigurationManagerException thrown while executing method performFinish() of com.ibm.ecm.configmgr.app.acm.wizards.ImportSolutionPackageWizard
The requester has insufficient access rights to perform the requested operation.
com.ibm.ecm.configmgr.engine.ConfigurationManagerException thrown while executing method performFinish() of com.ibm.ecm.configmgr.app.acm.wizards.ImportSolutionPackageWizard
The requester has insufficient access rights to perform the requested operation.
Document Location
Worldwide
[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCTJ4","label":"IBM Case Manager"},"ARM Category":[{"code":"a8m0z000000cwEvAAI","label":"Case Management"},{"code":"a8m0z000000cwjrAAA","label":"Case Management-\u003ECase App Management-\u003ECase Admin client"},{"code":"a8m0z000000cwGmAAI","label":"Case Management-\u003ECase App Management-\u003ESolution export\/import"},{"code":"a8m0z000000cwMpAAI","label":"Case Management-\u003ECase Install\/Upgrade\/Setup-\u003ECase Configuration Tool"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]
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Document Information
Modified date:
22 October 2020
UID
ibm16349371