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Qradar 7.3.3 Fix Pack 4 Patch Fails During PSQL Tests

Troubleshooting


Problem

During the patch, pretest fails with psql error, "There are unfinished transactions remaining".

Symptom

The update will fail to complete with:

[ERROR](-i-testmode) sql pretest errored, halting.[6/9] Install & Upgrade Packages  failed to complete successfully.

In /var/log/setup-(..)/patches.log, you will see:

[6/9] Install & Upgrade Packages  installing produced:

There are unfinished transactions remaining. You might consider running yum-complete-transaction first to finish them.

 [INFO](-i-testmode) Set <hostname> status to 'Patch Test Failed'

[ERROR](-i-testmode) Patching can not continue

Document Location

Worldwide

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwszAAA","label":"Install"}],"ARM Case Number":"TS004349601","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.3.3"}]

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Document Information

Modified date:
23 November 2020

UID

ibm16348760