Troubleshooting
Problem
While setting up a QRadar 7.3.2 Console in AWS with setup_console script, receiving error "Index out of Range".
Cause
The error occurs because the script expects there to be only 2 DNS servers listed in /etc/resolv.conf
Resolving The Problem
You can resolve the issue by editing /etc/resolv.conf and ensuring that there are only 2 DNS servers listed. You can add the extra DNS entry back after the script completes, or wait for a reboot.
Note: It is recommended to have two DNS servers.
Related Information
Document Location
Worldwide
[{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwszAAA","label":"Install"}],"ARM Case Number":"TS004053303","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.3.2"}]
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Document Information
Modified date:
14 October 2020
UID
ibm16348028