Troubleshooting
Problem
IBM Resilient SaaS customers can face connectivity problems from a remote integration server connecting to their SaaS instance when adding IP addresses to Administrator Settings - Network.
Symptom
The Network tab allows you to define an approved list of IP addresses that are allowed to connect to the IBM Resilient platform for your organization.
Even if the external IP address of an integration server is added to the Network tab the remote server still cannot connect to the SaaS instance.
Document Location
Worldwide
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Document Information
Modified date:
19 April 2021
UID
ibm16347938