Troubleshooting
Problem
On a newly installed IBM Cloud Private 3.2.2, the usnloader job used to update the Security notices for the VA components
runs for long time and then fails.
Some times it fails after shorter times with error:
Traceback (most recent call last):
File "/opt/usnloader/usnloader_d.py", line 145, in <module>
usnloader(args)
File "/opt/usnloader/usnloader_d.py", line 86, in usnloader
new_usn = [ usn for usn in usn_info_list if not es.doc_exists(usn['id'])]
File "/opt/usnloader/elastic_index.py", line 84, in doc_exists
return self.es.exists(index=INDEX_NAME, doc_type=DOC_TYPE, id=doc_id)
File "/usr/local/lib/python2.7/site-packages/elasticsearch/client/utils.py", line 71, in _wrapped
return func(*args, params=params, **kwargs)
File "/usr/local/lib/python2.7/site-packages/elasticsearch/client/__init__.py", line 325, in exists
doc_type, id), params=params)
File "/usr/local/lib/python2.7/site-packages/elasticsearch/transport.py", line 327, in perform_request
status, headers, data = connection.perform_request(method, url, params, body, ignore=ignore, timeout=timeout)
File "/usr/local/lib/python2.7/site-packages/elasticsearch/connection/http_urllib3.py", line 124, in perform_request
self._raise_error(response.status, raw_data)
File "/usr/local/lib/python2.7/site-packages/elasticsearch/connection/base.py", line 122, in _raise_error
raise HTTP_EXCEPTIONS.get(status_code, TransportError)(status_code, error_message, additional_info)
elasticsearch.exceptions.TransportError: TransportError(503, u'')
or
Traceback (most recent call last):
File "/opt/usnloader/usnloader_d.py", line 150, in <module>
usnloader(args)
File "/opt/usnloader/usnloader_d.py", line 110, in usnloader
es.add_update_document('fedora', status['fedora'], logger)
Document Location
Worldwide
[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBS6K","label":"IBM Cloud Private"},"ARM Category":[{"code":"a8m0z000000brN2AAI","label":"IBM Cloud Private-\u003EVulnerability Advisor"}],"ARM Case Number":"TS003851433","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]
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Document Information
Modified date:
13 October 2020
UID
ibm16347546