Troubleshooting
Problem
This document explains that customer firewalls need to have certain PORTS open to enable STRRMTSPT *VPN to work.
Resolving The Problem
Customer firewalls need to have certain PORTS open to enable STRRMTSPT *VPN to work. Following is a list of ports that the customer needs to have open on their firewall and the IP addresses that they need to have these ports open to:
| IP Filter Rules | IP Filter Values |
| UDP inbound traffic filter rule | Allow port 4500 for VPN gateway addresses 207.25.252.196 and 129.42.160.16 |
| UDP inbound traffic filter rule | Allow port 500 for VPN gateway addresses 207.25.252.196 and 129.42.160.16 |
| UDP outbound traffic filter rule | Allow port 4500 for VPN gateway IP addresses 207.25.252.196 and 129.42.160.16 |
| UDP outbound traffic filter rule | Allow port 500 for VPN gateway IP addresses 207.25.252.196 and 129.42.160.16 |
| ESP inbound traffic filter rule | Allow ESP protocol (X'32') for VPN gateway IP addresses 207.25.252.196 and 129.42.160.16 |
| ESP outbound traffic filter rule | Allow ESP protocol (X'32') for VPN gateway IP addresses 207.25.252.196 and 129.42.160.16 |
[{"Product":{"code":"SWG60","label":"IBM i"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Remote Support","Platform":[{"code":"PF012","label":"IBM i"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"LOB57","label":"Power"}}]
Historical Number
519566316
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Document Information
Modified date:
11 November 2019
UID
nas8N1013053