Troubleshooting
Problem
User was getting the below error message while uploading documents through ACCE.
ENG FNRCE0001E - ERROR MethodName: checkCreateInstancePermission, PrincipalName: srveapiclmd, GlobalTxn: true, UserTxn: false, ExceptionMsg: The requester has insufficient access rights to perform the requested
operation. Not granted CREATE INSTANCE permission.
com.filenet.api.exception.EngineRuntimeException: FNRCE0001E: E_ACCESS_DENIED: The requester has insufficient access rights to perform the requested operation. Not granted CREATE INSTANCE permission. failedBatchItem=1
at com.filenet.engine.persist.PersisterBase.checkCreateInstancePermission(PersisterBase.java:3116)
at com.filenet.engine.persist.IndependentPersister.checkCreatePermissions(IndependentPersister.java:1985)
at com.filenet.engine.persist.IndependentPersister.preCreate(IndependentPersister.java:1141)
at com.filenet.engine.persist.IndependentPersister.preExecuteChange(IndependentPersister.java:575)
at com.filenet.engine.persist.SubscribablePersister.preExecuteChange(SubscribablePersister.java:228)
at com.filenet.engine.persist.ReplicablePersister.preExecuteChange(ReplicablePersister.java:125)
....
operation. Not granted CREATE INSTANCE permission.
com.filenet.api.exception.EngineRuntimeException: FNRCE0001E: E_ACCESS_DENIED: The requester has insufficient access rights to perform the requested operation. Not granted CREATE INSTANCE permission. failedBatchItem=1
at com.filenet.engine.persist.PersisterBase.checkCreateInstancePermission(PersisterBase.java:3116)
at com.filenet.engine.persist.IndependentPersister.checkCreatePermissions(IndependentPersister.java:1985)
at com.filenet.engine.persist.IndependentPersister.preCreate(IndependentPersister.java:1141)
at com.filenet.engine.persist.IndependentPersister.preExecuteChange(IndependentPersister.java:575)
at com.filenet.engine.persist.SubscribablePersister.preExecuteChange(SubscribablePersister.java:228)
at com.filenet.engine.persist.ReplicablePersister.preExecuteChange(ReplicablePersister.java:125)
....
Document Location
Worldwide
[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSNVNV","label":"FileNet Content Manager"},"ARM Category":[{"code":"a8m0z000000cvUnAAI","label":"Content Engine-\u003ESecurity"}],"ARM Case Number":"","Platform":[{"code":"PF002","label":"AIX"}],"Version":"5.5.4"}]
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Document Information
Modified date:
28 April 2025
UID
ibm16347142