APAR status
Closed as program error.
Error description
PROBLEM DESCRIPTION: Maxsession table is adding active session record everytime user navigate between classic maximo and work center. STEPS TO REPRODUCE: 1-Go to Maximo Classic and from Work Order Module called Work Supervision 2-On the Work Center Work Supervision screen > Click on the right-top > Start Center You will moved to Maximo Classic again 3-Open SQL tool and run SELECT * FROM MAXSESSION WHERE USERID = 'your_user_id' RESULTS: While user navigate back from work center to regular Maximo, it creates a session record every single time on Maxsession table. EXPECTED RESULT: It should show up only one login record PRODUCT VERSION: Tivoli's process automation engine 7.6.1.0
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Maximo users * **************************************************************** * PROBLEM DESCRIPTION: * * Maxsession table is adding active session record everytime * * user navigate between classic Maximo and Work Centers. * **************************************************************** STEPS TO REPRODUCE: 1-Go to Maximo Classic and from Work Order Module called Work Supervision 2-On the Work Center Work Supervision screen > Click on the right-top > Start Center You will moved to Maximo Classic again 3-Open SQL tool and run SELECT * FROM MAXSESSION WHERE USERID = 'your_user_id' RESULTS: While user navigate back from work center to regular Maximo, it creates a session record every single time on Maxsession table. EXPECTED RESULT: It should show up only one login record PRODUCT VERSION: Tivoli's process automation engine 7.6.1.0
Problem conclusion
The fix for this APAR is contained in the following maintenance package: Release 7.6.1.3 of Base Services
Temporary fix
Comments
APAR Information
APAR number
IJ28580
Reported component name
MAXIMO ASST MGM
Reported component ID
5724R46AM
Reported release
761
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2020-10-06
Closed date
2021-10-28
Last modified date
2021-10-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
MAXIMO ASST MGM
Fixed component ID
5724R46AM
Applicable component levels
[{"Line of Business":{"code":"LOB59","label":"Sustainability Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSLKT6","label":"Maximo Asset Management"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"761"}]
Document Information
Modified date:
29 October 2021