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ITCAM for Transactions v7 on RHEL - Agent installation fails.

Question & Answer


Question

Why do I get the following errors while attempting to install ITCAM for Transactions v7.4 agent, like ISM or RRT agent?

Installation package used:

ITCAM_TRAN7.4.0.1ISM_LNX_AMD64_EN.tar

and

ITCAM_FOR_TRAN_7.4.0.1_RT_LINX_EN.tar

Environment:

RHEL 7.9 64bit Linux x86

Errors encountered:

runGSkit failure:  Return error code: 99.

runGSkit failure:  GSKit check failure, script: /opt/IBM/ITM/li6243/gs/bin/private_verifyinstall -x.

runGSkit failure:  li6243 - GSK check error, verifyInstall test failed.

install.sh failure: Return error code: 4.

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS5MD2","label":"Tivoli Composite Application Manager for Transactions"},"ARM Category":[{"code":"a8m500000008ZWAAA2","label":"ITCAM-for-Transactions-\u003EITCAM for Transactions"}],"ARM Case Number":"TS004300598","Platform":[{"code":"PF016","label":"Linux"}],"Version":"7.4.0"}]

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Historical Number

TS004300598

Product Synonym

itcam4transactions;

Document Information

Modified date:
11 June 2024

UID

ibm16343327