IBM Support

IBM Engineering Requirements Management DOORS_9.7.x

Product lifecycle


IBM Engineering Requirements Management DOORS

Version
9.7.x
PID
5724-X82
License type
International Program License Agreement

Lifecycle dates, announcement letters and other information

General Availability
14-Jun-2019 , 219-343
Lifecycle policy
Standard (S): minimum 3 years support with extension of 2 years

Eligible Service:

Advanced Support, Support and Subscription (S&S)

Comments:

Note: IBM offers at least three years of support for this release, followed by an optional extended period of two years. The support policy can be found here: https://www.ibm.com/support/pages/lifecycle/#/.  IBM Engineering Requirements Management DOORS 9.7.x still has a significant user base and in the interest of protecting these customers use of DOORS, IBM will continue to support for Engineering Requirements Management DOORS 9.7.x and its supported components beyond the typical three year period. IBM will give customers at least 12 months of notice prior to the end of support date.

Last updated: 16-Feb-2026

Visit IBM's base license agreement information page for more information about ILAN and IPLA licenses. IBM Customer Agreement (ICA) terms are provided with your ICA Program software; you can also read an online version of the ICA (PDF format; get the Adobe Acrobat Reader).

Lifecycle date definitions

General Availability (GA)
The latest date that a version/release of the product is available to all users, regardless of language or media. A product version/release is not published on the Lifecycle web site until the GA date.
End of Support (EOS)
The last date on which IBM will deliver standard support services for a given version/release of a product.
End of Marketing (EOM)
The effective date on which a part number ceases to be included as active and can no longer be ordered in standard price lists.

Some announcement letters may not be available for some product releases.

Visit IBM's software support lifecycle policy page for more information.

See below for dates that indicate when this product will no longer be avaiable for sale by IBM, and support will no longer be provided by IBM.

Announcement letter dates are US only.

Information for other country announcements is available on the IBM Offering Information page.