IBM Support

Blank Screen When Logging into an HTTPS-Enabled Cognos Analytics 11.1.7 Environment

Troubleshooting


Problem

A blank screen is shown when attempting to login to a Cognos Analytics 11.1.7 environment that is HTTPS-enabled. On the network trace, a 500 or 404 error is shown on the ../bi/v1/login request.

Document Location

Worldwide

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Document Information

Modified date:
14 January 2026

UID

ibm16340271