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JazzSM DASH - serverStatus.sh command failure with: "ADMU0509I: The Application Server "server1" cannot be reached..."

How To


Summary

While attempting to apply a DASH fix pack Installation Manager indicates it cannot validate the smadmin credentials. The credentials are validated by executing the [JazzSM Home]/profile/bin/serverStatus.sh command. If that command is run manually it fails with:

"ADMU0509I: The Application Server "server1" cannot be reached. It appears to be stopped."

WebGUI is up and accessible though.

Document Location

Worldwide

[{"Line of Business":{"code":"LOB45","label":"Automation"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEKCU","label":"Jazz for Service Management"},"ARM Category":[{"code":"a8m500000008btAAAQ","label":"DASH-\u003EDASH UI Services - CLI Category"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]

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Document Information

Modified date:
05 April 2022

UID

ibm16340175