Troubleshooting
Problem
Administrators who use the new IBM Cloud auto update server might experience an incorrect error notification that the auto update did not complete after they configure the web server to use https://auto-update.qradar.ibmcloud.com/. The error 'System cannot connect to the specified web server address, directory' can display to administrators when the auto update completes successfully.
Symptom
The following error message is displayed, but the QRadar auto update completes successfully. The cause of this error message is considered benign and the issue is under review as APAR IJ29298.
Figure 1: The cause of 'System cannot connect to the specified web server address, directory' is under review.
Document Location
Worldwide
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Document Information
Modified date:
24 November 2020
UID
ibm16339743