Troubleshooting
Problem
While trying to open an Outlook document (.msg) using the Integrated Document Management viewer, the following error message is prompted multiple times in a pop-up window:
Please enter an Offset between -96 and 96.
Document Location
Worldwide
[{"Line of Business":{"code":"LOB76","label":"Data Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS5USE","label":"FileNet IDM Desktop\/WEB Services\/Open Client"},"ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]
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Document Information
Modified date:
28 April 2025
UID
ibm16339591