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How to install IBM DOORS® Web Access on Microsoft® Windows® using the installer

How To


Summary

You may see the following defect when installing IBM DOORS® Web Access:

APAR PI33826 - DOORS Web Access 9.6.1 Installation fails with invocation target exception error on Windows 2012 Server

and the following error is displayed:

ZeroGu2: Windows DLL failed to load
at ZeroGa2.b(DashoA10*..)
at ZeroGa2.b(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.b(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at com.zerog.ia.installer.Main.main(DashoA10*..)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.zerog.lax.LAX.launch(DashoA10*..)
at com.zerog.lax.LAX.main(DashoA10*..)

Document Location

Worldwide

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSYQCV","label":"IBM Engineering Requirements Management DOORS Web Access"},"ARM Category":[{"code":"a8m50000000L3D6AAK","label":"DOORS"}],"ARM Case Number":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"9.6.1;9.7.0;9.7.1;9.7.2"}]

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Document Information

Modified date:
25 September 2020

UID

ibm16337493

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