Troubleshooting
Problem
The probe for Microsoft Exchange Web Service is unable to connect to the Exchange Server.
The probe log is showing this error.
Error: E-JPR-000-000: Failed to connect; ProbeException: Failed to connect to Exchange at given service URL of https://outlook.office365.com/EWS/Exchange.asmx; ServiceRequestException: The request failed. The request failed. The remote server returned an error: (403)Forbidden; ServiceRequestException: The request failed. The remote server returned an error: (403)Forbidden; HttpErrorException: The remote server returned an error: (403)Forbidden
Document Location
Worldwide
[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"ARM Category":[{"code":"a8m0z0000000AtCAAU","label":"Probes-\u003E1 Individual Probes-\u003EMicrosoft EWS nco_p_ews"}],"ARM Case Number":"TS004216795","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)"}]
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Historical Number
TS004216795
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Document Information
Modified date:
09 May 2025
UID
ibm16336775