Troubleshooting
Problem
User launches Controller classic (CCR.EXE), clicks "Company - Data Entry - Reported Values", and opens a Data Entry form. Inside Excel, the user clicks on a 'protected' cell.
- As expected (good) a message "The cell or chart you're trying to change is on a protected sheet" appears.
User then launches Controller Web, and opens a similar Form. User again clicks on what should be a special 'protected' cell.
- No message appears, therefore the end user does not know that this cell is protected (unexpected/bad)
- However, the end user cannot modify that cell - for example type in a value (good)
Symptom
In Controller 'classic' the message received is:
The cell or chart you're trying to change is on a protected sheet. To make a change, unprotect the sheet. You might be requested to enter a password.
Document Location
Worldwide
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Document Information
Modified date:
09 May 2025
UID
ibm16333513