Troubleshooting
Problem
Customer reported that service UOWs were taking too long to process. This resulted in a huge volume of UOWs stuck in "work waiting to execute" queue, that never complete. This ultimately causes drops and uncompleted orders in their api code.
Document Location
Worldwide
[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS7UH9","label":"Tivoli Netcool Configuration Manager"},"ARM Category":[{"code":"a8m50000000L26IAAS","label":"ITNCM-\u003EITNCM-Base-\u003ENSM-\u003EService Templates"}],"ARM Case Number":"TS003920436","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Version(s)"}]
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Historical Number
TS003920436
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Document Information
Modified date:
09 May 2025
UID
ibm16328963