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QRadar: Unable to add a managed host to deployment due to error “Failed to add host. Installation problem on the host.”

Troubleshooting


Problem

The managed host cannot be added to the deployment after the add host process fails in step 10 with the error:
Step10-Edit2
Error1
On the Console, the following error appears in /var/log/qradar.log:
  [hostcontext.hostcontext] com.q1labs.configservices.capabilities.AddHost: [ERROR]  [-/- -]Failed to add host. Output: 'Done Presence Script', data:'Modifying nva.conf  [hostcontext.hostcontext] com.q1labs.configservices.capabilities.AddHost: [ERROR][-/- -]Failed to read output from ssh connection on host <managedhost_ip>  [hostcontext.hostcontext] com.q1labs.configservices.common.ConfigServicesException: Failed to read output from ssh connection on host <managedhost_ip>  [hostcontext.hostcontext] com.q1labs.configservices.common.ConfigServicesException: Failed to add host. Installation problem on the host.

Document Location

Worldwide

[{"Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSBQAC","label":"IBM Security QRadar SIEM"},"ARM Category":[{"code":"a8m0z000000cwtNAAQ","label":"Deployment"}],"ARM Case Number":"TS003975932","Platform":[{"code":"PF016","label":"Linux"}],"Version":"All Version(s)"}]

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Document Information

Modified date:
29 September 2020

UID

ibm16326949

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