IBM Support

Cacti.log is empty in RTM remote poller

Troubleshooting


Problem

You may enable the remote poller cacti.log but you find the cacti.log file is empty.

Resolving The Problem

You can correct the issue with the following procedure:

1. Login to the remote poller host.
2. Run the following command:

ps -ef | grep lsfpollerd

to check the effective user of the lsfpollerd service. The effective user should be apache by default.
3. Please note, your lsfpollerd service may run in a different effective user which depends on your installation configuration.
4. Change the owner and group of the cacti log file to apache with the following command:

chown apache:apache cacti.log

[{"Product":{"code":"SSZT2D","label":"IBM Spectrum LSF RTM"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
17 June 2018

UID

isg3T1025999