Troubleshooting
Problem
Guardium v11.0p215 (or later bundle or GPU patch) should be installed BEFORE setting or changing the timezone on a new v11.2 Guardium Appliance or a newly upgraded to v11.0p200 Appliance
The plain Guardium v11.2 (v11.0p200) had an issue which can affect the operation of the Data Management functions from running from GUI or on a Schedule. Installing the v11.0p215 (or later bundle or GPU patch) before any timezone setting or change is made will prevent the problem.
Symptom
With v11.2 before the v11.0p215 (or later bundle or GPU patch) is installed the following example error may be seen in some scheduled Data Management jobs .
Scheduled job error "dataImportJob trigger: dataIOJobGroup.dataImportJob DataAggJob.execute(): I/O Error during data import dataArchiveJob"
The problem might affect any Data Management process issued from the GUI or Schedule
Scheduled job error "dataImportJob trigger: dataIOJobGroup.dataImportJob DataAggJob.execute(): I/O Error during data import dataArchiveJob"
The problem might affect any Data Management process issued from the GUI or Schedule
Document Location
Worldwide
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Document Information
Modified date:
09 March 2021
UID
ibm16323589