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RTM graphs empty due to the wrong rra folder owner changed

Troubleshooting


Problem

RTM could not collect LSF job data and all graphs are empty

Cause

The rra folder(/opt/IBM/cacti/rra) owner was changed to root:root, this will cause the RTM poller daemons could not access rra folder and charge the graph.

Resolving The Problem

Change the /opt/IBM/cacti/rra owner to apache:apache

chown -R apache:apache /opt/IBM/cacti/rra

[{"Product":{"code":"SSZT2D","label":"IBM Spectrum LSF RTM"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
17 June 2018

UID

isg3T1025913