Troubleshooting
Problem
Installing IBM QRadar SOAR App Host with incorrect proxy configurations causes the deployment of Kubernetes to fail.
Symptom
If you are required to use a proxy server to reach external sites, you need to first configure the proxy settings before installing the App Host. Verify that the status of the pods is running or completed. If the status is stuck in ContainerCreating, you need to correct the proxy configuration before proceeding.
sudo kubectl get pods -n kube-system
NAME READY STATUS RESTARTS AGE
local-path-provisioner-58fb86bdfd-l58dz 0/1 ContainerCreating 0 26h
metrics-server-6d684c7b5-gpptn 0/1 ContainerCreating 0 26h
coredns-d798c9dd-z8tlh 0/1 ContainerCreating 0 26h
If the state is ContainerCreating, check the proxy settings and correct any errors before installing the App Host.
Document Location
Worldwide
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Document Information
Modified date:
21 November 2023
UID
ibm16321353