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Unable to connect to IBM Cognos Analitics dispatcher after upgrading 11.0.10 to 11.0.13 in distributed environment with SSL enabled in Cognos components

Troubleshooting


Problem

Getting several startup errors in various logfiles after upgrading to 11.0.13 version:
'LogService', 'StartService', 'FAILED'.
get of global/configuration0.properties from flipper failed
The default keystore is not created because a password is not configured on the <keyStore id="defaultKeyStore"/> element, and the 'keystore_password' environment variable is not set.
'ContentManager', 'getActiveContentManager', 'Failure'. DPR-CMI-4006 Unable to determine the active Content Manager. Will retry periodically.

Document Location

Worldwide

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Document Information

Modified date:
14 January 2026

UID

ibm16321337